Hyperlien ("we," "us," or "our") is committed to protecting the privacy and security of information we collect in connection with our medical receivable financing services. This Privacy Notice explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.
1. Information We Collect
Healthcare Provider Information
When healthcare providers engage our services, we collect:
Practice name, address, and contact information
Tax identification and business registration details
Banking and payment information for disbursements
Professional licensing and credentialing information
Case-Related Information
To evaluate and purchase medical receivables, we collect information about personal injury cases, including:
Patient injury details and treatment information necessary to verify lien validity
Attorney information and case status for cases associated with medical liens
Insurance information and case settlement data
Medical billing and services rendered documentation
Lien documentation and legal filing information
Website Usage Information
When you visit our website, we may automatically collect:
IP address and browser type
Pages visited and time spent on our site
Referring website addresses
Cookies and similar tracking technologies (see our Cookie Policy below)
2. How We Use Information
We use the information we collect for the following business purposes:
Transaction Processing: To evaluate, underwrite, and purchase medical receivables from healthcare providers
Lien Verification: To verify the validity and enforceability of medical liens and determine their value
Payment Processing: To fund healthcare providers and collect on purchased receivables at case settlement
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Business Operations: To maintain records, conduct audits, and improve our services
Communications: To respond to inquiries and provide updates on transactions
Risk Management: To detect and prevent fraud, assess credit risk, and protect our business interests
3. Information Sharing and Disclosure
We maintain strict confidentiality of all case-related and provider information. We do not sell, rent, or share your information with third parties for their marketing purposes.
Limited Disclosures
We may disclose information only in the following circumstances:
With Your Consent: When you have explicitly authorized us to share specific information
Service Providers: With trusted third-party service providers who assist in our business operations (such as legal counsel, accountants, or technology providers) under strict confidentiality obligations
Legal Requirements: When required by law, court order, subpoena, or other legal process
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business
Protection of Rights: To protect our legal rights, property, or safety, or that of others
4. Protected Health Information (PHI)
In the course of our medical receivable financing business, we may receive patient information that constitutes Protected Health Information under the Health Insurance Portability and Accountability Act (HIPAA). While we are not a covered entity or business associate under HIPAA, we recognize the sensitive nature of this information and implement administrative, technical, and physical safeguards consistent with industry best practices to protect it.
5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Secure encrypted data transmission and storage
Access controls limiting information to authorized personnel only
Regular security assessments and updates
Employee training on data privacy and security
Secure disposal of information when no longer needed
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, comply with legal obligations, resolve disputes, and enforce our agreements. Medical receivable documentation and case information is typically retained for at least seven years following case resolution or as required by applicable law.
7. Your Rights and Choices
Depending on your relationship with us and applicable law, you may have certain rights regarding your information:
Access: Request access to information we maintain about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information, subject to legal retention requirements
Opt-Out: Opt out of marketing communications (note: we do not currently send marketing communications)
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and collect usage analytics. You can control cookies through your browser settings, though disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
11. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will post the revised notice on our website with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised Privacy Notice.
12. State-Specific Privacy Rights
Residents of certain states may have additional privacy rights under state law. If you are a resident of California, Virginia, Colorado, Connecticut, or another state with comprehensive privacy legislation, you may have additional rights regarding your personal information. Please contact us to learn more about rights that may apply to you.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Notice or our privacy practices, please contact us at:
Email: info@hyperlien.io
Website: www.hyperlien.io
We will respond to your inquiry within a reasonable timeframe.
